This agreement is between you (the customer named on the order form) and the licensor of ScheduleSignal (the entity, address and governing law are stated on your order form). It is written to be read: the summary on the pricing page is a fair account of what follows.
1. The licence
We grant you a non-exclusive, non-transferable licence to use ScheduleSignal for your internal business purposes, for the number of named users on your subscription, while your subscription is active. Seats are per person and may be reassigned when someone leaves the team.
2. Your data
You own all schedule data you upload. We store it in our secure, access-controlled database as a processor acting on your instructions — encrypted in transit and at rest, isolated per company — solely to provide the service. We do not sell it, share it with third parties, or use it to train models. On termination you can export your projects, and we delete your data on request.
3. Acceptable use
Don’t resell, sublicense or provide the software as a bureau service; don’t share seats or circumvent user counts; don’t reverse-engineer except where the law expressly permits it. White-label report branding covers the reports you deliver, not the software itself.
4. Updates and support
Product updates are included while you are subscribed. Support channels and response targets follow your tier (email support on Professional; priority email on Team; the agreed SLA on Enterprise).
5. Early access
ScheduleSignal is in early access: features evolve monthly and some limits are documented in the pricing FAQ (“Honest limits”). Early-access pricing is locked for 12 months for founding customers.
6. No warranty on outcomes
The software is provided “as is”. Its outputs — scores, variances, probabilities, narratives — are decision support computed from your schedule file (P6 XER or XML, or Microsoft Project XML) with documented methods and approximations. They are not professional advice and not a guarantee of any project outcome; verify results before contractual or legal use.
7. Liability
To the extent the law allows, our total liability under this agreement is capped at the fees you paid in the twelve months before the claim, and neither party is liable for indirect or consequential loss.
8. Termination
Either party may terminate for material breach that isn’t cured within 30 days of notice. On termination the licence ends — and because your library runs on your infrastructure, your data simply stays where it always was: with you.
9. Contact
Questions about this agreement: use the contact form. The order form states the contracting entity, address, governing law and any terms that vary from this document.